New
#101
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updating the RECAP list:
DONE-Set another restore point,
DONE-Run ESET from Firefox, save the log file and paste it here, let it delete whatever it finds.
DONE-Run Malwarebytes Anti-Exploit (see post #17)Download and install Malwarebytes Anti-ExploitDONE-Run SuperAntiSpyware ( see post #49)
This will help protect your browsers against zero-day attacks.
DONE-Please run one last scan of Malwarebytes Antimalware - but this time you're going to do a full scan of drive C and not just a threat scan (see my instructions in previous post #75)
DONE-sfc /scannow - no integrity violations found
DONE-CryptoPrevent
Please set 2 restore points: CLEAN #1 and CLEAN #2
Ccleaner:
Please download and install. I will post screenshots of what we need to do.
(I may have a couple of other tools I will add to the list here, if we find they are necessary, so TBD.)
Then, I will suggest you put a couple add-ons into Firefox and adjust some settings for safety, and ONLY use Firefox to browse the web, until Edge has extension support (sometime next year).
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Next is to set 2 restore points.
Then download and install Ccleaner. Please be sure to watch each screen of the installation for additional things that we don't want. No Google Chrome, nothing. If any boxes are checked by default, read what they pertain to, and then chances are you need to uncheck them. I can't remember if it tries to install anything else with it or not.
open the list of existing restore points, and we will delete all old ones, because they contain infection remnants and we don't want to have them available for a restore. Leave only the restore points you just set - Clean #1 and Clean #2.
Highlight them one at a time, and click Remove.
Next we'll have a look at your installed programs, to see if there are any problems left, like outdated versions of Java, etc. Select save to text file in this screen, and post the file here.
We will also have a look at your startups and autoruns, and your installed programs from here.
Do this for each tab, i.e. Internet Explorer, Firefox, Scheduled Tasks, Context Menu.
Click the Publisher column heading, to sort each by Publisher name - makes it easier for me to evaluate.
Save each one to a text file and post it here.
Now proceed to Registry. Select all boxes EXCEPT Help Files. Run the scan. When it is at 100%, make sure all the boxes are checked for everything it lists, then click Fix Selected Items. Save a backup when it asks you somewhere in Documents, where you can find it. (If ever needed, the file can simply be double-clicked, and all changes will be incorporated back into your registry. This should only be done if you find that something is terribly wrong with the operations of the computer after cleaning. In all the years of using this tool, I have never once had to revert my cleaning changes.)