1.    31 Oct 2015 #1
    Join Date : Oct 2015
    Posts : 1
    Windows 10

    Windows 10 HANGS-UP when I run Anti-Virus

    I am using SUPERantiSpyware [SUPERantiSpyware.com] version 6.0.128 database version 12149 updated Nov 1, 2015. This is free version and I have been using it for more than two years on Windows 7 too.

    Now I have Windows 10. When I run Scan ticking enable Rescue Scan [Maximum Boost], Windows 10 Hangs up giving following error message:

    System sending this error message - 100 % completed KMODE_EXCEPTION_NOT_HANDLED

    Can you please investigate and advise resolution of this problem which is quite irritating.

    Thanks / Best Regards
      My System SpecsSystem Spec

  2.    01 Nov 2015 #2
    Join Date : Jul 2015
    Posts : 186
    Kernel 4.x.x

    Sounds like the software's kernel driver isn't compatible with windows 10 yet.

    Contact their support and ask about Windows 10 compatibility.

    Until then, my advice: do not use the software.
      My System SpecsSystem Spec

  3.    01 Nov 2015 #3
    Join Date : Aug 2015
    Posts : 598
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)


    In addition to @Hydranix's excellent advice...

    You wrote:
    I am using SUPERantiSpyware [SUPERantiSpyware.com] version 6.0.128
    But the title of your post is "Windows 10 hangs-up when I run anti-virus".
    For the record, SAS is NOT an anti-virus and is NOT a substitute for an anti-virus.
    It is an anti-malware application designed to run alongside a robust, updated, anti-virus as part of a layered approach to security.
    IOW, you still need an anti-virus (either the built-in Windows Defender of Win10, or another, paid or free, 3rd-party software).
    This may sound like a "semantic" issue, but it's not.
    Running an anti-malware application alone, without an anti-virus, is generally not recommended.

    I hope you get your issue resolved,

      My System SpecsSystem Spec


Similar Threads
Thread Forum
List of Anti-Viruses working in Windows 10 TP
Hello guys, Recently, I saw many people asking about the working anti-viruses for Windows 10 Technical Preview, so I decided to create a thread and share the information. Because Sharing is Caring! Here is list of some anti-viruses which are...
AntiVirus, Firewalls and System Security
BEST Anti-Virus for Windows 10 Pro ??
I have been using Norton Anti-Virus for 10 years and Norton Security the past 3 years !! I actually bought a 3-User pack on a Super Sale Price (from Norton). My Wife uses on and I have one "unused" !! Since I Upgraded to WINDOWS 10 PRO I find...
AntiVirus, Firewalls and System Security
Would Windows 10 Phone affected by the same virus with Win 10 PC?
So I just had a thought: if Windows 10 for Phone can run continuum and be a PC, then a virus or any malicious software can infect a phone just like it would in a laptop/desktop? Another thought: what if the virus can manipulate OneDrive sync and...
AntiVirus, Firewalls and System Security
Anti-Spyware help
I've always run SuperAntiSyware on my previous Windows XP & 7. Since upgrading to Windows 10, the application has reported in excess of 700 hits, today it was 1,138. I've never had that many! I'm using Firefox Developer Edition, might that...
AntiVirus, Firewalls and System Security
Does Windows 10 Deserve a More Powerful Anti-Virus...
Windows 10 News
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 21:41.
Find Us
Twitter Facebook Google+

Windows 10 Forums