Error when I try to turn off Bitlocker


  1. Posts : 9
    Windows 10
       #1

    Error when I try to turn off Bitlocker


    Having struggled with a slow OS for some time, I've used the "Refresh this PC" option.
    It is not much better, so I've decided to bite the dust and do a gold standard reinstall.
    In order to do so I need to disable Bitlocker and decrypt the drives.
    However, when I click Turn Off Bitlocker an error appears saying "The drive cannot be encrypted because it contains system boot information. Create a separate partition for use as the system drive that contains the boot information and a second partition for use as the operating system drive and then encrypt the operating system drive"

    I've done some searching and it sounds like I might need to rebuild the BCD. (https://answers.microsoft.com/en-us/...2-0eab33f708ba)

    Pressing F8 on bootup doesn't get me into the repair computer page that the above article mentions.

    Does anyone know of this issue and the best way to resolve it?

    (FYI I have a spare HDD with a full clean install of this laptop on it. Whether that gives me any options for disabling BitLocker on my SSD though I am doubtful)

    Windows version 22H2
      My Computers


  2. Posts : 47
    Windows 10
       #2

    Hi Deadpool

    From what i understand you want to do a fresh install on your drive that is bitlocked ?
    If you mean to do a complete wipe and OS re-install you dont need to disable bitlocker when wiping the drive
    In my opinion i would do the following :
    1.Backup your data
    2.Get the latest Windows 10 ISO
    3.Burn this to a stick
    4.Once ready delete all partitions and do a fresh install
    5.Bitlocker shouldn't block anything post full fresh install
      My Computer


  3. Posts : 9
    Windows 10
    Thread Starter
       #3

    Hi ITGuy061

    It wouldn't let me boot from the USB stick while the drives were encrypted!
    In the end I put my old HDD in, and used that Windows install to disable Bitlocked on the SSD.
    After that all went well.
      My Computers


  4. Posts : 47
    Windows 10
       #4

    OK awesome - Well not worst workaround to get you up and running
      My Computer


 

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